ABOUT

L&F TRANSFERS HAVE YOUR TRANSPORT SOLUTION

We move people throughout Queensland with safety, reliability and efficiency.

Our family-owned business has proudly served resource industries and communities throughout Central Queensland and around Australia since 2011. We complete every trip with an unswerving commitment to safety and good old-fashioned customer service. Our on-time rate in 2019 was 99.964%.

SERVING SINCE 2001

TRANSPORTING YOUR CREW SAFELY, RELIABLY AND EFFICIENTLY

Our family-owned business has proudly served resource industries and communities throughout Central Queensland and around Australia since 2001.

We complete every trip with an unswerving commitment to safety and good old-fashioned customer service. Our on-time rate in 2019 was 99.964%.

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FLEET


L&F Transfers operates a modern, meticulously maintained fleet of more than 30 coaches and buses. We only choose vehicles from manufacturers with the most outstanding safety and quality credentials.

Our fleet mix means that we can be flexible and adaptable to your individual needs. We buy all of our vehicles new, so we can build to client specifications for longer term contracts. To keep our fleet in mint condition, we aim to turn over every vehicle within 5 years of purchase.


  • Toyota HiAce buses, Mine Specification, 11 seats
  • Toyota commuter buses, 12/14 seats
  • Toyota coaster buses, 21 seats
  • Mitsubishi Rosa buses, 24 seats
  • Yutong coaches, 33 to 53 seats
  • Volvo and Scania coaches, 49 to 53 seats

SAFETY

Safety is our primary goal. Since our establishment, L&F Transfers has worked consistently towards being the provider of the safest, most dependable and efficient passenger transport service on Australia’s roads.

Outstanding Lost Time Injuries record

Our safety record is second to none –– and we work very hard to keep it that way.

Implementing and continuously improving our accredited OH&S, Environment and Quality management systems are daily priorities for every person in every facet of our operations. Our management provides the leadership, support and investment required to develop and maintain this successful health and safety regime.

We operate above and beyond relevant health and safety and transport laws, regulations and standards. This approach is embedded in our culture and driven through our industry-leading operational management system.

Training keeps us all safe

We keep our people and passengers safe with an uncompromising focus on:

  • superior training in fatigue management and mitigation
  • Certificate III Driving Operations
  • real time, 24/7 GPS fleet monitoring
  • regular mandatory risk analysis engagement for all staff across all operations
  • providing our passengers with every onboard safety and comfort feature possible – including defibrillators for every coach service

RELIABILITY

We understand that your crew, team or group needs to reach their destination refreshed and on time. Our 2019 record reflects a 99.964% on time rate, and we intend to maintain or better this annually!

While our fleet and team continue to grow, our determination to lead the industry in reliability and excellence never wavers. 

Responsive customer service

Wherever you may be in Australia, and wherever you need to go, you can expect good old-fashioned customer service at every turn.

You can rely on L&F Transfers to deliver with:

Reach us easily

Our sustainable and scalable business is ready to operate from any new location.


Bases:

  • Head office - Yeppoon on the Capricorn Coast 
  • Rockhampton
  • Blackwater
  • Gin-Gin
  • Charters Towers

Client reach:

  • Emerald
  • Springsure
  • Mackay
  • Rolleston
  • Townsville
  • Cloncurry
  • Bowen Basin

Streamlined communication

You’ll have one point of contact at L&F Transfers. We aim to eliminate confusion and hassles and keep business simple and seamless. Traditional customer service means you can expect:

We keep the same drivers on the same routes where possible, to give that personal touch when you see the same friendly smile every day.

EFFICIENCY

Each year, our modern, fast-growing fleet carries more and more people safely and on time to more destinations all around Australia.

On-time Performance

Your L&F Transfers crew operates on an ‘on-time’ policy. We reach your destination on time. For our contracted site runs, 15 minutes leeway is the limit, or it’s free. We believe we’re the only road transport provider to hold a fully equipped fleet and team on standby, in the unlikely event of a delay due to mechanical or technical issue.

Fleet
Superior safety and comfort – our guarantee

Our fleet, now over 30 vehicles, is headed up by the top-of-class combination of Yutong, Scania and Volvo buses, delivering robust, dependable, clean and safe transport.   We keep to our promise of efficiency by:

The fleet mix aims to optimise flexibility and adaptability to the needs of industry and individual clients. All vehicles are acquired new and can be built to client specifications for longer-term contracts. Where possible, we build exclusivity into the contract for the vehicle’s working life, to ensure suitability and familiarity.

UNBEATABLE SERVICE

We aim to deliver an outstanding customer experience to everyone we meet – our passengers, our corporate clients and our community groups. To L&F Transfers, great customer service means we stay ahead by responding to your needs, displaying consistent integrity and transparency, and making it easy to do business with us.

We know your time is valuable, so we get it right the first time. 

Our clients have come to trust that we mean what we say – the proof is in the company’s steady growth and spread as one of Australia’s most trusted transport providers.

TAILORED SOLUTIONS

Whether you need industrial staff transfers, a one-off charter or transport for school excursions or bus routes, we can meet your needs with our modern, comfortable fleet. We go the extra mile to tailor specialised solutions to meet the times and routes that best suit you.